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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikishu

Nikishu

January 23, 2025

5  out of  5
rating by Nikishu
"Mrs. Patricia is great to getting the job done, I appreciate her very much 🤗"
We responded:
"Thank you for the kind words. The Shantorra Owens State Farm aim to get the highest reviews and we grow from the feedback. Please let us know what we could have done better. Thank you Nikishu! -Shantorra "
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Shantell Neal

January 18, 2025

5  out of  5
rating by Shantell Neal
"Mrs Owens is very professional and thorough with her work. She is helpful and patient when it comes to her customers. Thank you for all of your help!"
We responded:
"Shantell thank you for the 5-star review!The Shantorra Owens State Farm pride ourselves on patience, and providing personalized recommendations. We appreciate you!-Shantorra"
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Andre Canady

January 10, 2025

5  out of  5
rating by Andre Canady
"A big thank you to this agency for helping me out! They are knowledgeable and I recommend them."
We responded:
"Andre, thank you so much for the nice review! The Shantorra Owens State Farm agency appreciates your feedback. -Shantorra"
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Haley Williams

January 10, 2025

5  out of  5
rating by Haley Williams
"This is a really nice agency with helpful people! They thoroughly explained my policies and answered my questions."
We responded:
"Thank you Haley for the 5 star review! The Shantorra Owens State Farm team pride ourselves on making sure you understand your auto, homeowner, life and health insurance coverage. If you ever need anything don’t hesitate to call! -Shantorra"
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Diya G

January 8, 2025

5  out of  5
rating by Diya G
"Mr. Hardeman was very helpful in finding my mom the perfect policy! He’s very knowledgeable about the different policies and very kind and respectful as well! If you come here, ask for Mr. Hardeman, he’ll get the job done!"
We responded:
"Diya, thank you so much for the kind words! We appreciate you. If you ever have any questions or concerns don’t hesitate to call the Shantorra Owens State Farm.-Shantorra"
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jamiyah jones

November 18, 2024

5  out of  5
rating by jamiyah jones
"Looking fir insurance at a young age was pretty hard until I met with my agent and State farm ! They were extremely nice and made sure I felt safe with them. They didn’t rush me too do anything instead they took their time with me and made sure I understood everything. If you are looking for Car insurance or life insurance this is the place too go !"
We responded:
"Jamiyah, thank you so much for sharing your experience with us! We're thrilled to hear that we were able to make the process of finding insurance easier and that you felt safe and supported throughout. Taking the time to explain everything and ensure our clients feel confident in their decisions is always our priority. Your kind words mean a lot to us, and we're grateful to be your trusted choice for car and life insurance. If you ever need anything in the future, don't hesitate to reach out!-Shantorra"
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Christian David

November 8, 2024

5  out of  5
rating by Christian David
"Extremely professional, knowledgeable, and welcoming. Stress free, kind individuals. Patricia Hawthorne is my go to. Would highly recommend."
We responded:
"Thank you much Christian for the 5-star review! If you ever have any questions or concerns regarding your insurance please don’t hesitate to call us. We appreciate you!-Shantorra"
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Brittney Jennings

October 17, 2024

5  out of  5
rating by Brittney Jennings
"This agent was so detailed ,and was able to capture all of my family needs with just one call ! She’s very nice and knowledgeable about different plans and policies to fit our needs. She made the transition from another insurance to hers ,such a breeze ! 10 out of 10."
We responded:
"Brittney, thank you for the 5-star review! The Shantorra Owens State Farm agency is pleased to hear we were able to meet your auto,home and financial service needs. If you ever need us please don’t hesitate to call.-Shantorra"
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martavius hopson

October 15, 2024

5  out of  5
rating by martavius hopson
"Fast professional and eager to help!!"
We responded:
"Martavius, thank you for the 5 star review! The Shantorra Owens State Farm is pleased to hear your experience was professional. In the future if you have any questions or concerns regarding your auto insurance please don’t hesitate to call us.-Shantorra"
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Teal Battle

October 3, 2024

5  out of  5
rating by Teal Battle
"Ms. Owens provided amazing service with explaining the policies I was interested in as well as providing information to me on the options I had. She answered all questions I had and helped me choose the best coverage. Very wonderful to have as an agent."
We responded:
" Teal, thank you so much for your kind words! I’m thrilled to hear that you had a positive experience and that Shantorra Owens State Farm team was able to help you find the best auto coverage for your needs. We appreciate you. I’m always here if you have any further questions or need assistance in the future!-Shantorra "
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Lakesha Farmer

September 27, 2024

5  out of  5
rating by Lakesha Farmer
"Pleasant, professional and extremely knowledgeable of the business."
We responded:
"Lakesha, thank you for the 5-star review! The Shantorra Owens State Farm continuously strive to learn how to better serve our customers and community.-Shantorra"
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kira james

September 26, 2024

5  out of  5
rating by kira james
"“Shantorra Owens State Farm agency helped me find the right plan for me & my family"
We responded:
"Thank you Ms Kira for the 5-star review! The Shantorra Owens State Farm take pride in helping our customers find the right life insurance plan. If you ever need us please do not hesitate to call.-Shantorra"
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Jeff Spears

September 26, 2024

5  out of  5
rating by Jeff Spears
"Michelle Garcia was super to work with! She Saved me $ and was very professional with my quote. Thanks Michelle 😊"
We responded:
"Jeff, thank you so much for the 5-star review! The Shantorra Owens State Farm agency takes pride in making our customers have a wonderful experience. If you ever need anything regarding your auto insurance please do not hesitate to call us.-Shantorra "
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Courtney Carpenter

September 19, 2024

5  out of  5
rating by Courtney Carpenter
"Very professional"
We responded:
"Good day Courtney! Thank you for your five-star review. The Shantorra Owens State Farm Agency’s top priority is to provide excellent service to our customers. If you ever need anything please do not hesitate to call.-Shantorra"
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Jurni Williams

September 6, 2024

5  out of  5
rating by Jurni Williams
"Great experience! Please go see Shantorra Owens State Farm."
We responded:
"June, Thank you for the 5-star review! The Shantorra Owens Agency appreciates you referring us. If you ever need anything please don’t hesitate to call.-Shantorra"
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Eunyeol Lee

September 2, 2024

5  out of  5
rating by Eunyeol Lee
"Ms. Shantorra Owens and Denise Barnett were very welcoming and couteous to me during my visit. They made getting auto insurance and renters insurance a breeze as they set me up to get exactly what I needed at an outstanding price."
We responded:
"Thank you Mr Lee for the 5-star review! The Shantorra Owens State Farm agency pride ourselves on making sure we do our very best. If you ever have any questions about your auto or renters insurance please do not hesitate to call us.-Shantorra "
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Cordell Barnett

August 28, 2024

5  out of  5
rating by Cordell Barnett
"Denise was very helpful with helping me with my homeowner and auto policies. She was knowledgeable and advised me on coverage for things I hadn’t even considered. I highly recommend!"
We responded:
"Thank you Cordell for the 5-star review! The Shantorra Owens State Farm Agency takes pride in educating our customers on the right protection. If you ever have any questions regarding your home or auto insurance please don’t hesitate to call.-Shantorra "
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Roshan Williams

August 27, 2024

5  out of  5
rating by Roshan Williams
"Great assistance!!!"
We responded:
"Thank you for the 5-star review Roshan! If you ever need us for anything, please do not hesitate to reach out.-Shantorra"
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Tee Joans

August 26, 2024

5  out of  5
rating by Tee Joans
"Professional, knowledgeable and friendly ."
We responded:
"Hi Tee, thank you for your kind words! We are delighted to hear our team was friendly and knowledgeable. The Shantorra Owens State Farm Agent team strives to provide a five-star experience for our customers, and it's wonderful to know we met your expectations. If you ever have any questions regarding your insurance, please do not hesitate to call. We hope to serve you again soon. - Shantorra "
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Robert McCoy

August 22, 2024

5  out of  5
rating by Robert McCoy
"Shantorra Owens has done a fantastic job getting my granddaughter a whole life insurance policy. Thank you for your help."
We responded:
"Thank you Mr Robert for the 5-star review! It is wonderful to know that we met your expectations finding your granddaughter a whole life insurance policy. If you ever have any questions regarding your insurance please do not hesitate to call.- Shantorra"
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Big P 901

August 21, 2024

5  out of  5
rating by Big P 901
"Please go see Shantorra Owens State Farm Agency for all your insurance needs. Auto Life Heath and Home."
We responded:
"Thank you Mr P for referring us and giving us a 5-star review! We appreciate you.-Shantorra"
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Zakirri Farmer

August 16, 2024

5  out of  5
rating by Zakirri Farmer
"This agency is very knowledgeable and professional. Please go see them so they can provide the best life insurance plan for you and your family."
We responded:
"Zakirri, thank you for the 5-star review! We love helping families pick the right life insurance plan. If you ever need us please don’t hesitate to call us.-Shantorra"
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Tracy Taylor

August 12, 2024

5  out of  5
rating by Tracy Taylor
"I had a great experience . The staff is very friendly and hopefully . Very very patient with me . Thank Shantorra Owens and your staff ."
We responded:
"Thank you so much for your 5-star review Tracy! The Shantorra Owens State Farm Agency strive for giving positive experiences. If you ever have any questions regarding your insurance please do not hesitate to call us.-Shantorra"
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Gwen Madlock

August 5, 2024

5  out of  5
rating by Gwen Madlock
"Denise was knowledgeable, very respectful, patient with me and gave me a great quote. Please consider her for any upcoming promotions."
We responded:
"Thank you so much for the 5-Star review Gwen! The Shantorra Owens Agency appreciates the positive feedback. If you ever need us, please do not hesitate to reach out.-Shantorra"
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Leonard Bartolome

July 30, 2024

5  out of  5
rating by Leonard Bartolome
"I Love this statefarm Insurance. Agent Catherine is very kind and helpful all thoughout the application processing. Highly Recommended"
We responded:
"Thank you so much for the 5-star review! If you ever have questions regarding your auto insurance please do not hesitate to give us a call.-Shantorra"