State Farm® Insurance Agent Shantorra Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Davis
November 14, 2025
"The team has been a great help in getting better prices for my car insurance."
"John thank you for the feedback and the 5-star review! If you ever have any questions regarding your auto insurance please don’t hesitate to call The Shantorra Owens State Farm team. We appreciate you!-Shantorra"
Christie Banks
November 14, 2025
"Willie was patient and knowledgeable. He made sure we understood everything we purchased. Definitely made the difference. Service was wonderful. Kori was also made sure we were taken care of today. Even when I called to speak to, Willie, she made I didn't have to call back. Great customer service...total experience...awesome....will recommend."
"Thank you, Christie! We’re so glad to hear Willie and Kori took great care of you. Our team works hard to make sure everything is clear and convenient, and we’re grateful for your trust. We appreciate you recommending us! - Shantorra"
Tracy Taylor
November 12, 2025
"I had a great experience . The staff is very friendly and hopefully . Very very patient with me . Thank Shantorra Owens and your staff ."
"Thank you so much for your 5-star review Tracy! The Shantorra Owens State Farm Agency strive for giving positive experiences. If you ever have any questions regarding your insurance please do not hesitate to call us. -Shantorra"
Leonard Bartolome
November 12, 2025
"I Love this statefarm Insurance. Agent Catherine is very kind and helpful all thoughout the application processing. Highly Recommended"
"Thank you so much for the 5-star review! If you ever have questions regarding your auto insurance please do not hesitate to give us a call. -Shantorra"
Martha Jackson
November 6, 2025
"Mrs.Tissica was very polite showed me exceptional customer service on today. I love the way she explained my life policy before excepting it.Mr.Tylan and Mrs.Marla showed me exceptional customer service as well. Mrs.Shantorra Owens showed me great customer service and her leadership is very exceptional.Great team I really appreciate each and every one of you!!!!!"
"Martha thank you for the kind words and 5-star review! The Shantorra Owens State Farm team appreciates you.-Shantorra"
Anthony Holt
October 31, 2025
"Ms. Tyler was extremely helping in sorting out our concerns of adding an additional vehicle to our current policy. The new system hindered it as of now. However, we are on target to move it accordingly starting Dec 1. Ms. Tyler, thank you and a job well done."
"Anthony thank you for the kind words and the 5-star review! The Shantorra Owens State Farm team appreciate you.-Shantorra"
Tony Mathews
October 31, 2025
"Very perfessional and kind"
"Hi Tony, our team is happy to learn your overall experience with Shantorra Owens State Farm Agency was worth five stars. Thank you for your support. - Shantorra Owens "
Takesha Waters
October 27, 2025
"Very professional and helpful. If they can't find a solution their follow-up game is impeccable. I'd recommend any day."
"Takesha thank you for the kind words and the 5-star review!-Shantorra"
George Cal
October 27, 2025
"Mr Willie Harriman was a pillow of knowledge and a delight to have had the pleasure to trust my family’s safety coverage with thru State Farm."
"George thank you for the 5-star review and the kind words!-Shantorra "
Nucy Jean
October 27, 2025
"I had the pleasure of speaking with Mr Willie Harriman, he was very personal and easy to talk too, and well versed with knowledge of what needs we had to have met. His professionalism was highly appreciated and set standards for the young women and men in the workforce today"
"Nucy thank you for the 5-star review and the kind words! The Shantorra Owens State Farm team appreciate you.-Shantorra "
Cheryl Pegues
October 23, 2025
"Kori was very helpful."
"Mrs Pegues thank you for your kind words! The Shantorra Owens State Farm team appreciates you. If you ever have questions regarding your insurance please don’t hesitate to call us. -Shantorra "
Mary Miller
October 23, 2025
"I talked to Mrs. Tissica Tyler. She was very nice and friendly. She is very professional and knowledgeable. She gave great customer service. On a scale of 1 to 10. She gets a 10. She made sure that I understood everything about every policy that I received. She told me about the beacon. I will be getting one. She told me if I have any problems with the installation, she will be happy to assist me. She is a great asset to the State Farm company. I would recommend her to all my friends and family. I really enjoyed the service that I received. She loves her job."
"Ms Miller thank you for the kind words and the 5-star review! The Shantorra Owens State Farm learn and grow from your feedback. If you ever have questions regarding your auto, life or personal property insurance please don’t hesitate to call us. We appreciate you!-Shantorra"
Kierra Winston
October 21, 2025
"I have been with State Farm for quite some time now, and I want to take a moment to sincerely thank Tissica for her exceptional professionalism and warm, welcoming attitude. She consistently goes above and beyond to ensure that her customers feel valued and cared for. Whether you're considering joining the State Farm family or are already a part of it, you can trust that Tissica will handle your needs and questions with the utmost dedication and heartfelt service. Thanks so much!!!"
"Kierra, thank you for the 5-star review! The Shantorra Owens State Farm appreciates your feedback- Shantorra"
Tiondra Smith
October 17, 2025
"Great Customer Service very helpful and answered all my questions with no problems. Would definitely be recommending more people. THANKS TYLAN FOR THE GREAT SERVICE!! 😁"
"Tiondra thank you for the kind words and the 5-star review! The Shantorra Owens State Farm team appreciate you. -Shantorra"
lashanti Kobas
October 12, 2025
"For all your insurance needs, Shantorra Owens is the absolute best! She goes over and beyond to deliver the standard for customer care and appreciation. Her employees exemplify these standards with ease , they are skilled and trained in their tasks which makes getting the insurance coverage you need an enjoyable experience."
"Lashanti thank you for the kind words and the 5-star review! The Shantorra Owens State Farm team appreciate you.-Shantorra"
Erica Huggins
October 12, 2025
"Friendly professional services. Excellent communication with clients."
"Erica thank you for the kind words and the 5-star review! We appreciate you.-Shantorra"
rachel Pope
October 1, 2025
"I gotta say Willie has restored my faith in customer service !! He was very helpful and patient .. highly recommend this entire agency !! GO WILLIE!!!!"
"Rachel thank you for the kind words! The Shantorra Owens State Farm agency pride ourselves on taking care of our customers. If you ever have questions or concerns regarding your auto insurance please call us. We appreciate you!-Shantorra"
Jerica Richardson
September 26, 2025
"Willie was beyond helpful making sure I was covered like he would want a member of his own family to be covered. He took time to make sure I was informed and was patient until I was ready to move forward."
"Jerica thank you for the kind words and the 5-star review! I’m glad you saw value in your interaction with The Shantorra Owens State Farm agency. We appreciate you.-Shantorra"
Shaquita Gant
September 25, 2025
"I really loved my experience with Mr. Willie he was very informative and down to earth. He took his time and helped me find the best rates and you can always appreciate a straight forward honest person. So thank you you and I will be referring everyone I know about him ❤️"
"Shaquita, thank you for the kind words! We appreciate you allowing us to provide auto insurance for you. Please don’t hesitate to call if you ever have any questions or concerns.Thank you again!-Shantorra"
Deborah King
September 23, 2025
"Customer service is great and the people are very very pleasant."
"Deborah thank you for the kind words! If you ever need anything please don’t hesitate to call us. The Shantorra Owens State Farm team appreciate you.-Shantorra"
Kathy Traverse
September 16, 2025
"Ms. Tyler was extremely helpful and pleasant. She went the extra mile to answer my question."
"Ms Kathy thank you so much for the kind words and the 5-star review! If you ever have any questions or concerns please don’t hesitate to call us. We appreciate you.-Shantorra"
Nunu
September 15, 2025
"Tissica Tyler was very helpful towards my need concerning an issue that I encountered!!! She’s truly amazing in many different aspects!!! Tissica Tyler took the time out of her day to answer many important questions concerning my concerns!!! I felt a sense of relief in the mist of our call from the beginning/after the call!!! She’s a blessing from above and truly has a passion to help others her light is truly shining through!!! Thank you State Farm for Tissica Tyler!! I hope you guys have a bless/ amazing day!!!"
"Thank you so much for sharing this heartfelt review, Nunu! We’re thrilled to hear how helpful Tissica was in addressing your concerns and making sure all your questions were answered. She truly has a gift for caring for others, and we’re so glad her dedication and light shined through during your call. We’ll be sure to share your kind words with her—it will mean the world! We appreciate you being part of our State Farm family, and we’re always here whenever you need us. Wishing you a blessed and amazing day as well! - Shantorra"
Lisa Brown
September 14, 2025
"Ms. Tyler was very helpful and understanding as to what I needed to do for my mom. Whenever I call State Farm about anything, the customer service render is always great. Thank you, Thank you."
"Ms Brown thank you for the 5-star review and the kind words! Please let us know how else we can help.-Shantorra"
jasmine cunningham
September 11, 2025
"Willie played a big role on helping me get some reasonable auto insurance. My current insurance kept going up every time I renewed it.I already have to pay a high car note. So me paying high car insurance thats a no no for me. I appreciate Willie for getting me back with Statefarm with a great price.If you guys need a great price please ask for him when you call Statefarm."
"Thank you for sharing your experience, Jasmine! We’re so glad Willie was able to help you find auto insurance that fits your budget—especially with everything else you’re juggling. We’ll be sure to pass along your kind words to him. Welcome back to State Farm, and thanks for trusting us with your coverage! - Shantorra"
Jill Bledsoe
September 10, 2025
"Great office staff! Tissica is a very patient, caring, and prompt agent. She went above and beyond the call of duty to ensure I had what I needed!!! I had an issue that required her to have to make a few changes and she never complained. She was very patient, thorough, and prompt!!! I have also worked with Shantorra and received the same ki d of service. I highly recommend this office, you will certainly not be disappointed 😉!!!"
"Thank you so much for your kind words Ms Jill! The Shantorra Owens State Farm agency is glad to hear you had a great experience. We look forward to serving you again! If you ever have any questions regarding your auto or personal property insurance please don’t hesitate to call us. We appreciate you!-Shantorra"