State Farm® Insurance Agent Shantorra Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Herring
August 11, 2025
5
out of
5
rating by Michael Herring
"Kori Dixon was very helpful on providing my request for replacement cards, made sure that the cards and insurance information on my truck were on the way to me."
Marquel Harper
August 11, 2025
5
out of
5
rating by Marquel Harper
"I would like to thank Tissica for all her help."
We responded:
"Thank you for the 5-star review Marquel! The Shantorra Owens State Farm appreciates you. Please don’t hesitate to call us if you need anything.-Shantorra"
Kyle Mcdonald
August 8, 2025
5
out of
5
rating by Kyle Mcdonald
"Michelle was very friendly and helpful. She was able to help me find the rate that I’d been seeking for a long time. We were able to cut my car insurance in half. Thank you Michelle and thank you state farm 🙏"
We responded:
"Kyle thank you for the 5-star review! The Shantorra Owens State Farm team appreciates you.-Shantorra"
shane burns
August 5, 2025
5
out of
5
rating by shane burns
"Everyone was VERY polite and prompt. Thanks!!!!!"
We responded:
"Hi Shane, our team strives to provide excellent service. Thanks for choosing Shantorra Owens State Farm.-Shantorra"
Caroline Irons
August 1, 2025
5
out of
5
rating by Caroline Irons
"Tissica Tyler was very helpful in answering my questions on today"
We responded:
"Mrs Caroline thank you for the 5-star review! The Shantorra Owens State Farm takes pleasure in assisting our customers. Please let us know how else we can help.-Shantorra"
tony smith
July 31, 2025
5
out of
5
rating by tony smith
"Willie Hardiman II Gave me some good car insurance and home he gone get you right just shop with him and he got you"
We responded:
"Thank you so much for sharing this great review, Tony! We’re glad Willie was able to help you with both your auto and home coverage. He always goes the extra mile to make sure everything is set up just right. We appreciate you choosing our office! - Shantorra"
Desounza Minor
July 30, 2025
5
out of
5
rating by Desounza Minor
"Ms. Tissica at State Farm was amazing. She's very knowledgeable, patient, caring, informative,and will get the job done. Thank you soooooo much for your time and help."
We responded:
"Desounza, thank you for the 5-star review! If you ever have questions or concerns about your insurance don’t hesitate to call us.-Shantorra"
Jeff Baker
July 30, 2025
5
out of
5
rating by Jeff Baker
"Great people to work with. I always hang up smiling."
We responded:
"Thank you so much for your kind words, Jeff! We love hearing that our team can brighten your day—your smile means everything to us. We look forward to helping you again soon! - Shantorra"
Airris
July 29, 2025
5
out of
5
rating by Airris
"Very professional, I will most definitely recommend more service with them, was treated with kindness and warmth welcome to the team"
We responded:
"Airris thank you for the 5-star review! Please let us know how else we can help. The Shantorra Owens State Farm strive to give great service and provide great auto insurance coverage.-Shantorra"
Gamer King
July 28, 2025
5
out of
5
rating by Gamer King
"Very professional I would most definitely recommend more service with them"
We responded:
"Gamer thank you for the 5-star review! The Shantorra Owens State Farm appreciate the kind words.-Shantorra "
Tony T
July 28, 2025
5
out of
5
rating by Tony T
"Getting health insurance through this agency was incredibly smooth. Mrs. Tyler was responsive, professional, and truly committed to helping me find the right plan. She made everything feel easy and stress-free—no pushy sales tactics, just genuine care and guidance. Highly recommend for anyone who values top-tier customer service."
We responded:
"Tony I’m so glad you received great service from The Shantorra Owens State Farm team! If you ever have any questions or concerns regarding your health insurance please don’t hesitate to call us.-Shantorra "
Sharon Lacey
July 27, 2025
5
out of
5
rating by Sharon Lacey
"Great customer service & very helpful"
We responded:
"Sharon thank you for the kind words! The Shantorra Owens State Farm team takes pride in providing great service when putting auto insurance coverage in place. Please don’t hesitate to call us if you need anything.-Shantorra"
Jameena Scottpaylor
July 22, 2025
5
out of
5
rating by Jameena Scottpaylor
"I love the service and the insurance"
We responded:
"Thank you so much for your kind words, Jameena! The Shantorra Owens State Farm team are thrilled to hear you’re happy with both service and your auto insurance. It’s our goal to make sure you always feel supported and confident in your coverage. We truly appreciate you being part of our State Farm family!-Shantorra"
Myron Dye
July 15, 2025
5
out of
5
rating by Myron Dye
"Went above and beyond to help with getting a policy and answered every question I had"
We responded:
"Myron, thank you for the 5-star review! The Shantorra Owens State Farm agency pride ourselves on explaining auto,life, etc. Please don’t hesitate to call us if you have any other questions or concerns.-Shantorra"
Tasha Brown
July 11, 2025
5
out of
5
rating by Tasha Brown
"Great service as always. Tissica was prompt and was able to clarify my questions."
We responded:
"Tasha, thank you for the 5-star review! The Shantorra Owens State Farm strives to give great service to our customers. Anytime you have questions regarding your auto insurance etc. please don’t hesitate to call us.-Shantorra"
Key Cynthia
July 11, 2025
5
out of
5
rating by Key Cynthia
"Ms. Tyler at State Farm was very nice and professional. She really took the time to explain my policy to me in detail. She answered all of the questions I had."
We responded:
" Cynthia we are so pleased you we satisfied with your service at the Shantorra Owens State Farm. Please let us know how else we can help! We love assisting with auto insurance etc.-Shantorra"
Sandra Wiley
July 10, 2025
5
out of
5
rating by Sandra Wiley
"Kori and Willie Hardeman Always offer Superb Customer Service. They are Always very kind, knowledgeable, and professional. Thanks Kori and Willie"
We responded:
"Thank you Sandra for the 5-star review! We love assisting our customers with auto insurance etc. Please let us know how else we can help.-Shantorra"
Fateisha Lynae Lundy
July 10, 2025
5
out of
5
rating by Fateisha Lynae Lundy
"I had been struggling to find affordable auto insurance for my Kia, but Willie at State Farm made the whole process easy and stress-free. He was incredibly helpful, professional, and took the time to explain everything in detail. Not only did he provide excellent customer service, but he also saved me a ton of money when I switched to him. If you’re looking for someone who genuinely cares and goes the extra mile, I highly recommend Willie!"
We responded:
"Fateisha thank you for the 5-star review. The Shantorra Owens State Farm takes pleasure in helping our customers find value in auto insurance with us and it’s always a plus when we can save you money! We appreciate you!-Shantorra"
Stephanie London
June 26, 2025
5
out of
5
rating by Stephanie London
"MADE EVERYTHING EASY AND SIMPLE!!!! Highly recommend… 10/10"
We responded:
"Thank you for the 5 star review Stephanie! The Shantorra Owens State Farm strive to make buying insurance and financial services easy and simple. We appreciate you.-Shantorra"
Anita Echols
June 26, 2025
5
out of
5
rating by Anita Echols
"They work in UNITY AND THEY WORK IN LOVE FOR THERE CUSTOMER ..THANK YOU WHITTEN RD MEMPHIS TN STATE FARM 5 STAR"
We responded:
"Thank you so much for your kind words, Anita! We're honored to serve our community with unity, love, and a commitment to excellent service. Your support means the world to us—thank you for the 5 stars and for being part of the Shantorra Owens State Farm family! - Shantorra"
Debbie Pierce
June 18, 2025
5
out of
5
rating by Debbie Pierce
"Tissica Tyler in the Shantorra Owens Agency assisted me today with a complex request regarding my multi products with State Farm. Tissica was very knowledgeable in responding to my inquiries and expended a sense of urgency and efficiency in providing an effective solution. I recommend this team as a group that has always provided timely assistance upon my requests. Tissica, Thank You for the professionalism and superior customer service provided to me today."
We responded:
"Thank you Debbie for your kind words! The Shantorra Owens State Farm Agency is delighted we could assist you promptly. Your satisfaction is our priority! Anytime you need help with your auto insurance or any insurance, please don’t hesitate to call us.-Shantorra"
LaRhonda Smith
June 12, 2025
5
out of
5
rating by LaRhonda Smith
"I like a place that give us another opportunity to reducing the cost."
We responded:
"LaRhonda, thank you for the 5-star review! Please don’t hesitate to call us if you ever have questions regarding your auto insurance. We appreciate you!"
Chieftess INFINITY MEMPHIS Betty P. Tyler
June 11, 2025
5
out of
5
rating by Chieftess INFINITY MEMPHIS Betty P. Tyler
"This office has gone over and above for my needs dealing with court. And has gone over and above with excellence and performance. She took time to explain important information, as a disabled person this is the most important from me."
We responded:
"Ms Tyler, thank you for the 5 star review! If you ever need anything regarding your insurance needs please don’t hesitate to call us. We appreciate you.-Shantorra "
Tanessa Bennett
June 6, 2025
5
out of
5
rating by Tanessa Bennett
"I enjoyed his service. Mr Hardeman did a great job helping me"
We responded:
"Thank you for the 5-star review Tanessa! If there is anything you need regarding your auto insurance please call The Shantorra Owens State Farm team. We are at your service.-Shantorra"
Donnaree Bradley
June 5, 2025
5
out of
5
rating by Donnaree Bradley
"When I called I was exhausted but needed to get insurance right away and was not looking forward to making the call. Willie was so pleasant and efficient he made the process painless. Thank you for you attention to detail and explaining everything so clearly."
We responded:
"Donnaree,Thank you for the 5-star review! The Shantorra Owens State Farm agency does not take this lightly. We appreciate you allowing us to earn your auto insurance business. If you ever need us please don’t hesitate to call. -Shantorra"