State Farm® Insurance Agent Shantorra Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tasha Brown
February 17, 2026
5
out of
5
rating by Tasha Brown
"Great, prompt service as always."
We responded:
"Tasha, thank you for the 5-star review! The Shantorra Owens State Farm strives to give great service to our customers. Anytime you have questions regarding your auto insurance etc. please don’t hesitate to call us.-Shantorra"
Kathy Traverse
February 16, 2026
5
out of
5
rating by Kathy Traverse
"Ms. Tyler was extremely helpful and pleasant. She went the extra mile to answer my questions."
We responded:
"Ms Kathy thank you so much for the kind words and the 5-star review! If you ever have any questions or concerns please don’t hesitate to call us. We appreciate you.-Shantorra"
useethis
February 12, 2026
5
out of
5
rating by useethis
"Professional but pleasant communication. Answered questions and solved problem quickly."
We responded:
"Hello, thank you so much for your kind review! I'm glad I could assist and resolve your concerns quickly. We truly appreciate your feedback and look forward to serving you again in the future. - Shantorra"
Tamara Craig
February 11, 2026
5
out of
5
rating by Tamara Craig
"Willie, was awesome he told me to give him a month and reached back out and got my back as customer with my auto insurance trust I multiple polices with StateFarm"
We responded:
"Ms Craig thank you for the kind words and the 5-star review!The Shantorra Owens State Farm appreciates you. If you ever have questions or concerns regarding your auto insurance please call us.-Shantorra"
Karen Jones
January 29, 2026
5
out of
5
rating by Karen Jones
"This office and staff are great..they were All welcoming polite and helpful in helping me to set up my App. Great customer service."
We responded:
"We appreciate you leaving us a 5-star review, Karen! I am so happy to hear that our team was welcoming, polite, and helpful. Providing great customer service is always our priority, and it means a lot to know you had a positive experience. Give us a call if you ever need anything! - Shantorra "
Nickalas Lee
January 29, 2026
5
out of
5
rating by Nickalas Lee
"Mr Willey was the best Agent that I ever talk to he has a great personality and he made me realize that a great attitude can make you go a long way !"
We responded:
"Mr Lee, thank you for the kind words and the 5-star review! We are here to help with any of your insurance questions or concerns. We appreciate you.-Shantorra"
Shatika Young
January 28, 2026
5
out of
5
rating by Shatika Young
"Willie agent at State farm was awesome he saved me money he took his time to explain my coverage the experience I received from him was so awesome I recommend State farm to all my family and friends and plus he work so hard to make sure I had the right policy for me. His service was fast too I didn't have to worry about nothing. Thank you Willie your the best."
We responded:
"Thank you Shatina! The Shantorra Owens State Farm is delighted you had a great experience with Willie. Please don’t hesitate to call us if you have questions about your auto insurance or anything. We appreciate you!-Shantorra"
Derry rayborn
January 26, 2026
5
out of
5
rating by Derry rayborn
"I appreciate Mrs. Tyler she listening and answers questions that we have"
We responded:
"Mr Derry, thank you for the kind words and the 5-star review! The Shantorra Owens State Farm agency appreciates you. Please call us with any questions regarding your auto and home insurance.-Shantorra "
Tina Knox
January 18, 2026
5
out of
5
rating by Tina Knox
"Thank you State Farm for having a awesome knowledgeable agent Tissica Tyler. Her detail communication was an eye opener to me. All your services are definitely needed in this world today.
Tina K."
We responded:
"Ms Tina thank you for the kind words and the 5-star review! The Shantorra Owens State Farm team appreciate you and we strive to educate our customers on auto homeowners renters life and health insurance. Please don’t hesitate to call us with any questions or concerns regarding your insurance.-Shantorra"
Deirdre Reser
January 9, 2026
5
out of
5
rating by Deirdre Reser
"I appreciate my State Farm team as it relates to all my insurance needs. Tissica Tyler assisted me today with installing the Drive Safe & Save app on my phone. I have had so many problems doing this but in my opinion she went above the call of duty to fix this for me. Her expertise is bar none. She put my mind at ease and made sure my needs were well taken care of. Thank you, thank you, thank you Tissica...I really do appreciate you 😊."
We responded:
"Ms Reser thank you for the kind words and 5-star review! We appreciate you!!-Shantorra"
Willie Baldwin
January 8, 2026
5
out of
5
rating by Willie Baldwin
"Excellent! Kori was very knowledgeable of what I needed and got it all taken care of. Like a good neighbor Kori was there."
We responded:
"Mr Baldwin, thank you for the kind words and the 5-star review! The Shantorra Owens State Farm agency appreciates you.-Shantorra"
Tony Mathews
January 7, 2026
5
out of
5
rating by Tony Mathews
"Very perfessional and kind He always been very profitable kind patient and respectful"
We responded:
"Hi Tony, our team is happy to learn your overall experience with Shantorra Owens State Farm Agency was worth five stars. Thank you for your support. - Shantorra Owens "
C G
December 31, 2025
5
out of
5
rating by C G
"Shantorra Owens - State Farm Insurance Agency has top-tier service! Tylan assisted me with my call. He was very pleasant, knowledgeable, and able to provide a solution for my call. If you’re looking for an insurance agency, Shantorra Owens - State Farm Insurance Agency is the place!"
We responded:
"Thank you for the 5-star review! If you ever have any questions or concerns regarding your insurance do not hesitate to give us a call. We appreciate you!-Shantorra"
Rene Holt
December 26, 2025
5
out of
5
rating by Rene Holt
"Very nice and professional, helps with all my needs regarding my policies."
We responded:
"Rene thank you for the kind words and the 5-star review! Please don’t hesitate to call us if you ever have questions regarding your auto or home insurance. The Shantorra Owens State Farm team appreciates you.-Shantorra"
A M
December 22, 2025
5
out of
5
rating by A M
"Had the pleasure of speaking with Mr.Willie, he went above and beyond to help me get a great coverage plan and a great price. Very personable extremely friendly, highly recommended !!!"
We responded:
"Thank you so much for taking the time to share your experience! We’re glad to hear Willie was able to help you find coverage that fit your needs and answer your questions along the way. We appreciate the recommendation and look forward to helping whenever you need us! - Shantorra "
Keke Butterfly queen
December 13, 2025
5
out of
5
rating by Keke Butterfly queen
"Thank you so much Ms.Tissica Tyler for an outstanding service on yesterday. Helping me getting setup for car insurance. You were very helpful quoted me some good prices. Informing me on different options that my insurance covers for. You are very helpful, professional and very knowledgeable and very kind to me thank you for your service at Statefarm with Ms. Shantorra Owens. From Ms. Kenetria Williams"
We responded:
"Keke thank you for the 5-star review and the kind words! If you ever have any questions or concerns regarding your auto insurance please give us a call. The Shantorra Owens State Farm team appreciates you.-Shantorra"
Tabatha Brennick
December 12, 2025
5
out of
5
rating by Tabatha Brennick
"Very helpful in what I needed to get accomplished today!"
We responded:
"Tabatha thank you for the 5-star review! The Shantorra Owens State Farm appreciates you.-Shantorra"
Chelsey Jones
December 8, 2025
5
out of
5
rating by Chelsey Jones
"Willie Hardiman was a great help ! He helped making the switch over to State Farm very easy."
We responded:
"Chelsey thank you for the 5-star and the feedback! The Shantorra Owens State Farm appreciates you. Call us if you ever have questions or concerns regarding your insurance.-Shantorra "
Brian Myrick
December 1, 2025
5
out of
5
rating by Brian Myrick
"Agent Mr Tylan was exquisite n professional in handling my Insurance needs he went above and beyond to provide the right services n discounts to accommodate me very pleased with service rendered"
We responded:
"Brian thank you for the 5-star review! The Shantorra Owens State Farm team appreciates you. Please don’t hesitate to call us if you ever have any questions or concern.-Shantorra"
Christie Banks
November 14, 2025
5
out of
5
rating by Christie Banks
"Willie was patient and knowledgeable. He made sure we understood everything we purchased. Definitely made the difference. Service was wonderful.
Kori was also made sure we were taken care of today. Even when I called to speak to, Willie, she made I didn't have to call back. Great customer service...total experience...awesome....will recommend."
We responded:
"Thank you, Christie! We’re so glad to hear Willie and Kori took great care of you. Our team works hard to make sure everything is clear and convenient, and we’re grateful for your trust. We appreciate you recommending us! - Shantorra"
Tracy Taylor
November 12, 2025
5
out of
5
rating by Tracy Taylor
"I had a great experience . The staff is very friendly and hopefully . Very very patient with me . Thank Shantorra Owens and your staff ."
We responded:
"Thank you so much for your 5-star review Tracy! The Shantorra Owens State Farm Agency strive for giving positive experiences. If you ever have any questions regarding your insurance please do not hesitate to call us. -Shantorra"
Leonard Bartolome
November 12, 2025
5
out of
5
rating by Leonard Bartolome
"I Love this statefarm Insurance. Agent Catherine is very kind and helpful all thoughout the application processing. Highly Recommended"
We responded:
"Thank you so much for the 5-star review! If you ever have questions regarding your auto insurance please do not hesitate to give us a call. -Shantorra"
Martha Jackson
November 6, 2025
5
out of
5
rating by Martha Jackson
"Mrs.Tissica was very polite showed me exceptional customer service on today. I love the way she explained my life policy before excepting it.Mr.Tylan and Mrs.Marla showed me exceptional customer service as well. Mrs.Shantorra Owens showed me great customer service and her leadership is very exceptional.Great team I really appreciate each and every one of you!!!!!"
We responded:
"Martha thank you for the kind words and 5-star review! The Shantorra Owens State Farm team appreciates you.-Shantorra"
Takesha Waters
October 27, 2025
5
out of
5
rating by Takesha Waters
"Very professional and helpful. If they can't find a solution their follow-up game is impeccable. I'd recommend any day."
We responded:
"Takesha thank you for the kind words and the 5-star review!-Shantorra"
George Cal
October 27, 2025
5
out of
5
rating by George Cal
"Mr Willie Harriman was a pillow of knowledge and a delight to have had the pleasure to trust my family’s safety coverage with thru State Farm."
We responded:
"George thank you for the 5-star review and the kind words!-Shantorra "