State Farm® Insurance Agent Shantorra Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Vitchner
March 4, 2026
"Willie H. was beyond professional! At the start of our call he caught me just after my having handled a very difficult situation at work that left me in no mood for small talk. He sensed it and let me breathe and just worked on the details of what I was looking for. He had some suggestions for coverage I was not currently paying for but was not pushy in any way. By the end of the call, I not only got a great deal on 2 separate policies, covering 3 vehicles, but he also shared how he had handled challenging calls with customers at prior jobs he'd had, providing me sound advice for how to handle the next difficult situation I face. I cannot say enough how my interaction with Willie not only improved my Auto Insurance coverage and cost but ALSO calmed my mood and armed me with a better way to handle the next difficult call at work, in the days to come! If you call this State Farm office and get to work with Willie, consider yourself blessed! Amazing human being!"
"Thank you Angela for the generous words and the 5-star review! The Shantorra Owens State Farm appreciates you and if you ever have any questions or concerns regarding your auto or any insurance please call us.-Shantorra"
GCV
February 27, 2026
"Willie is awesome!"
"Thank you for the kind words and the 5-star review!! The Shantorra Owens State Farm appreciates you. -Shantorra"
Larry French
February 26, 2026
"Kori provide me excellent service. I would definitely would recommend this agency!"
"Mr French thank you for the kind words and the 5-star review! Please don’t hesitate to call us with your insurance questions or concerns.-Shantorra"
evelyn jones
February 24, 2026
"This agency is awesome! Shantorra’s customer service and follow up skills are amazing. She is very personable and available to answer your questions in a timely manner. I definitely recommend this agency for any of your insurance needs."
"Evelyn, thank you for the 5 star review. We pride ourselves on providing excellent service to our customers to ensure they are comfortable with their insurance decisions. Thank you for trusting the Shantorra Owens State Farm Insurance office."
Tim Cleaves
February 23, 2026
"Professional and down to earth. Quick problem resolution skills."
"Mr Cleaves thank you for the kind words and the 5-star review! If you ever have any questions or concerns regarding your insurance please call us. The Shantorra Owens State Farm appreciates you.-Shantorra"
Tasha Brown
February 17, 2026
"Great, prompt service as always."
"Tasha, thank you for the 5-star review! The Shantorra Owens State Farm strives to give great service to our customers. Anytime you have questions regarding your auto insurance etc. please don’t hesitate to call us.-Shantorra"
Kathy Traverse
February 16, 2026
"Ms. Tyler was extremely helpful and pleasant. She went the extra mile to answer my questions."
"Ms Kathy thank you so much for the kind words and the 5-star review! If you ever have any questions or concerns please don’t hesitate to call us. We appreciate you.-Shantorra"
Ryan Brain
February 13, 2026
"Ms.Tissica Tyler really helped me save a lot on my insurance policy as well as access discounts i qualified for."
"Mr Brain we are so happy we could help get you a good rate for your auto insurance. Thank you for the 5-star review! We appreciate you!-Shantorra"
Alicia E Jones
February 12, 2026
"Kori was excellent. Very professional and willing to assist."
"Alicia, thank you for your wonderful feedback! I’m glad to hear that you had a professional and helpful experience. We truly appreciate your support and look forward to serving you again soon. - Shantorra"
Robert Main
February 12, 2026
"Kori Dixon was amazing great place to be"
"Mr Main thank you for the generous words and 5-star review! Please call us with any of your insurance needs. -Shantorra"
useethis
February 12, 2026
"Professional but pleasant communication. Answered questions and solved problem quickly."
"Hello, thank you so much for your kind review! I'm glad I could assist and resolve your concerns quickly. We truly appreciate your feedback and look forward to serving you again in the future. - Shantorra"
Tamara Craig
February 11, 2026
"Willie, was awesome he told me to give him a month and reached back out and got my back as customer with my auto insurance trust I multiple polices with StateFarm"
"Ms Craig thank you for the kind words and the 5-star review!The Shantorra Owens State Farm appreciates you. If you ever have questions or concerns regarding your auto insurance please call us.-Shantorra"
LaShonda Ray
February 11, 2026
"Very knowledgeable"
"Ms Ray thank you for the compliment and the 5-star review! We appreciate you trusting us with your auto home life and health insurance.-Shantorra"
Alexandria Williams
February 10, 2026
"Great Customer Service!"
"Ms Williams thank you for the 5-star review! We are here to serve you. We appreciate you.-Shantorra"
Chandra Dillard
February 10, 2026
"Ms.Tissica& Mr.Williams was a great pleasure to do business with.. Glad to be a part of Ms.Shantorra team.GODBLESS"
"Ms Dillard thank you so much for the kind words and 5-Star review! We appreciate you. -Shantorra"
Shirley Bradford
February 6, 2026
"Kori was very friendly and professional"
"Ms Bradford, thank you for the kind words and the 5-star review! We appreciate you.- Shantorra Owens State Farm"
Corona Keller
February 6, 2026
"People are personable and professional. Quality service."
"Corona, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - Shantorra "
Anita Echols
February 5, 2026
"KORI DIXON GREAT WORK"
"Thank you so much for your kind words, Anita! We're honored to serve our community with unity, love, and a commitment to excellent service. Your support means the world to us—thank you for the 5 stars and for being part of the Shantorra Owens State Farm family! Call us anytime. - Shantorra"
Karen Jones
January 29, 2026
"This office and staff are great..they were All welcoming polite and helpful in helping me to set up my App. Great customer service."
"We appreciate you leaving us a 5-star review, Karen! I am so happy to hear that our team was welcoming, polite, and helpful. Providing great customer service is always our priority, and it means a lot to know you had a positive experience. Give us a call if you ever need anything! - Shantorra "
Nickalas Lee
January 29, 2026
"Mr Willey was the best Agent that I ever talk to he has a great personality and he made me realize that a great attitude can make you go a long way !"
"Mr Lee, thank you for the kind words and the 5-star review! We are here to help with any of your insurance questions or concerns. We appreciate you.-Shantorra"
Shatika Young
January 28, 2026
"Willie agent at State farm was awesome he saved me money he took his time to explain my coverage the experience I received from him was so awesome I recommend State farm to all my family and friends and plus he work so hard to make sure I had the right policy for me. His service was fast too I didn't have to worry about nothing. Thank you Willie your the best."
"Thank you Shatina! The Shantorra Owens State Farm is delighted you had a great experience with Willie. Please don’t hesitate to call us if you have questions about your auto insurance or anything. We appreciate you!-Shantorra"
Derry rayborn
January 26, 2026
"I appreciate Mrs. Tyler she listening and answers questions that we have"
"Mr Derry, thank you for the kind words and the 5-star review! The Shantorra Owens State Farm agency appreciates you. Please call us with any questions regarding your auto and home insurance.-Shantorra "
Joseph Childress
January 21, 2026
"Greater rates than I had at Progressive and than what was offered at Allstate. Willie is the man. I highly recommend this place and definitely recommend Willie as someone who has your best interest in mind as a customer. He did an outstanding job teaching me more about what my coverages were actually for, and what amounts were right for me. Never felt pressured, always felt cared for."
"Mr Childress thank you for the kind words and the 5-star review! The Shantorra Owens State Farm Agency team take pride in educating our customers as it regards to insurance. If you ever have questions regarding auto home life or health insurance please call us.-Shantorra"
Tina Knox
January 18, 2026
"Thank you State Farm for having a awesome knowledgeable agent Tissica Tyler. Her detail communication was an eye opener to me. All your services are definitely needed in this world today. Tina K."
"Ms Tina thank you for the kind words and the 5-star review! The Shantorra Owens State Farm team appreciate you and we strive to educate our customers on auto homeowners renters life and health insurance. Please don’t hesitate to call us with any questions or concerns regarding your insurance.-Shantorra"
Hubert Kennedy
January 14, 2026
"Always cheerful and speedy. #1"
"Hubert, thank you for the 5-star review! The Shantorra Owens State Farm appreciates you. Please call us with any questions or concerns.-Shantorra "